Credit Card Processing and PCI Compliance
In order to reduce risks associated with the Payment Card Industry Data Security Standard (PCI DSS), any department or organization at the University of Tennessee or wishing to start credit card processing must follow UT policy FI0311 – Credit Card Processing. Below you will find a collection of documents and information that will help you in getting started with accepting credit cards as well maintaining PCI compliance once you start accepting them.
Getting Started
Prospective merchants must complete a point of sale/internet sales approval form, a credit card processing policy, a Self Assessment Questionnaire,
and PCI Training prior to accepting credit card payments.
Please contact Justin Holt at holt@tennessee.edu or 865-974-4100 with any questions you have about this process.
UT Policies
Fiscal Policy FI0311 – Credit Card Processing
IT Policy IT0110 – Acceptable Use of Information Technology Resources
IT Policy IT0115 – Information and System Classification
Forms for Prospective Merchants
Point of Sale and Internet Sales Approval Form
Contacts to obtain Approvals
Self Assessment Questionnaires (Version 3.2 rev 1.11)
For “card-not-present” merchants
For merchants using standalone, dial-out terminals not connected to the Internet
For merchants using standalone, Ethernet connected Terminals
For merchants using isolated virtual payment terminals on a personal computer connected to the Internet
PCI Training
2017-PCI-Training (allow a few seconds for the file to download to your computer)
E-Commerce Startup Contacts
Touchnet – UT-Knoxville
Mark Savage – Email: mark@utk.edu Phone: 865-974-2205
Touchnet – UTIA
Mark Savage – Email: mark@utk.edu Phone: 865-974-2205
Touchnet – UT-Chattanooga
Vanasia Parks – Email vanasia-parks@utc.edu Phone: 423-425-4343
Touchnet- UT-Martin
Doug Bloodworth – Email: dbloodworth@utm.edu Phone: 731-881-3852
Touchnet -UT Health and Science Center (Memphis)
Byron Porter – 901-448-4848
Standard Point of Sale Terminals Available for Purchase or Rental
Ethernet or Dial-Up Capable
Purchase Price $481
Wireless Cellular Terminal
Purchase Price $733 + $20 Sim Card + $19 Per Month Cellular Fee
Rental Price $36 Per Month + $20 Sim Card + $19 Per Month Cellular Fee
Security Awareness Information
PCI Credit Card Security Flyer
Insight From VISA To Keep Your POS Equipment Secure
PCI Standards and Procedures for UT Merchants
PCI DSS Incident Response Plan
PCI DSS Penetration Testing Standard
PCI DSS Security Awareness Program Standard
PCI DSS Vulnerability Scanning Standard
Additional PCI Resources
PCI Security Standards Website