Common Travel
Issues
As the new semester gets underway, faculty and staff will be traveling to conferences and other university-related functions. That means more travel requests and expense reports. Here are some things to keep in mind for travelers that can make the reimbursement process easier.
Lodging
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When using “Lodging Conference,” if any document is not attached showing the hotel name, then it will be adjusted to CONUS rates.
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In order to be reimbursed for hotel room internet access, the traveler must explain why it is necessary.
Airfare
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Be sure all airfare receipts include class of fare – Travelocity, Orbitz, etc. will not always do this, and therefore use of these vendors is discouraged
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Be sure to obtain proper airfare quotes when additional personal destinations are included with UT business.
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Be sure to change the region code when flying into one city and staying in another – this is to properly calculate the lodging and meal per diems.
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Be sure the departure and return dates match the dates on the airline receipt.
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Be sure the domestic arrival time and the end trip time match.
Meals
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Meals on personal time cannot be claimed on the expense report.
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Meals provided by the conference registration or hotel need to be deducted from the meal per diem – this does not include continental breakfasts or conference receptions.
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Travelers on one-day travel status with no overnight stay are not eligible for reimbursement for meals.
Scanning/Imaging
(for all campuses EXCEPT the
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A new scan (with new receipts) must be attached to any expense report that has been re-submitted after having been rejected.
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Be sure the scanned images are easily readable:
o Make sure the images aren’t scanned upside down or
sideways.
o Make sure the imaged receipts are numbered and in
the correct order.
o Make sure the totals or other items on an imaged
receipt are visible (i.e., not marked through or
highlighted).
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Always be sure that it is the correct documentation that is scanned and attached.
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Also remember that the scanned documents don’t have to be in color, so signatures in black are perfectly acceptable.
Other Suggestions
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Any personal travel combined with university business, as well as additional destinations, must be listed on the expense report.
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Remember to put the complete reason for the purpose of your trip – it can’t simply be “meeting,” “conference,” “research,” etc. The purpose needs to be stated more specifically.
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Receipts with amounts in foreign currency have to show conversions on the receipt itself. If not, the conversion must be calculated on a conversion website and be attached to the receipt. The conversion rate and the date on the receipt must also correspond.
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Once a trip is approved by the Treasurer’s Office or the Central Campus Business Office, a department must wait 24 hours before going back into the expense report.
o Failing to wait will stop the payment of the newly released expenses.
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Provide a sufficient itemized rental car receipt.
o Quotes and estimates alone are not sufficient.
o Be sure to deduct any insurance, such as Collision Damage Waiver, since they are generally not eligible for reimbursement.

Contact:
Vice President & Treasurer
301 Andy Holt Tower
Knoxville, TN 37996
865-974-2302
865-974-2701 Fax